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Bastiat’s Bastions

What is seen and what is unseen.


Comparing Apples to Apple’s (iPhone)

Let me start by saying that I am not very fond of the author of the article I’ll be writing about. In my opinion, Mr. Gross knows just enough economics to be dangerous.

Click here for a previous rant on an article he wrote about pick-your-own apple orchards. In that article, Mr. Gross suggests that apple consumers can’t be trusted to make wise decisions.

In his current offering in Slate and Newsweek, Mr. Gross is writing about Apple’s decision to cut the price of the iPhone. In this article, he suggests that producers can’t be trusted to make wise decisions – remarkably Apple’s consumers are quite capable decision makers.

So, apple consumers are incapable, but Apple’s consumers are not. That is an interesting distinction. However, in fairness, I should point out that it may be easier to sell articles this way. It is a lousy way to do economics, though.

What fundamentally is going in the iPhone situation is what is called price discrimination. There are many different varieties of price discrimination. In order to engage in any form of price discrimination there must be at least two things that happen. First, a firm must have market power, and second, the firm must be able to identify groups of consumers with different willingness to pay (or have the consumers identify themselves). Firms that sell unique products or are large relative to the market are often price searchers – they have market power. iPhones clearly fit the bill. As a result, Apple will have some pricing latitude.

One strategy Apple might have chosen is to charge only one price for the iPhone (and never lower this price). If Apple would have chosen this strategy, it is quite likely that they would have charged a price below $599.

A second strategy would be for Apple to engage in price discrimination. The insight is that different consumers have different willingness to pay for products. Suppose there are only three consumers:

Consumer Willingness to Pay
A $700
B $600
C $500

In a perfect world for Apple, they’d somehow get A to pay $700, B to pay $600, and C to pay $500. This is called perfect price discrimination. Practically, this is difficult to do. How could you get people to reveal this information?

One thing that comes to mind is to start out by offering a price of $700. Only consumer A would purchase the good. Then, wait a while before lowering the price to $500. At this point, both consumer B and consumer C will purchase the good. While the firm didn’t get everyone to pay as much as they were willing, they still get more revenue than by charging any single price. This is exactly what Apple is doing.

What Mr. Gross is wrong about is (at least) two things.

First, this type of pricing is not novel. (Is that a pun? Keep reading.) This type of pricing has gone on for a long time, though there is some suggestion that this is a new twist for Apple’s pricing strategies, a point I’ll touch on below. Second, the subsequent lowering of price is not an indication that something that has gone wrong, but is part of the profit-maximizing profit strategy by the firm.

How do the prices of tickets at the regular movie theatre compare to those at the second-run (dollar) movie theatre? How do the prices of the “it” fashion this year compare to prices of that same fashion on the rack next year?

So let’s watch Mr. Gross get stuff wrong:

Check out this data on the use of incentives by auto manufacturers in August. The Japanese automakers don’t offer much (Toyota’s average was just $849), while the Big Three U.S. automakers each offered incentives of more than $3,000 per car. Is it any surprise they’re having such great difficulty turning profits on their U.S. operations?

Does this tell me that US automakers are stupid? Or does it tell me that US automakers are engaging in more price discrimination than Japanese automakers. If Mr. Gross wanted to examine the wisdom of these pricing strategies, he should be comparing what profits would be at GM without price discrimination to what they would be at GM if there were price discrimination (ceteris paribus). As GM has the option to choose only one price and stick to it, and they do not, they must believe they have higher profits as a result. I assure you that they understand this at GM.

Fire sales have a way of freezing consumer decisions. Once they know that retailers are likely to slash prices, many tend to delay purchases. Why buy an SUV tomorrow if you know it will be reduced in price at the end of the season? And once you start discounting, it’s very hard to stop.

I wholeheartedly agree. The optimal timing between price decreases is a difficult one. But the waiting is precisely how the companies separate the consumers into groups. Take his example of car sales. Everyone knows that the sale is coming at the end of the season. And yet, not all people wait until the end of the season. Those who are itching to get the new phone (or car or movie) pay the high price. Those who wish to wait, pay less.

To make it up to angered iPhone customers, Apple had to offer a $100 credit to early iPhone buyers. To assuage customers angered by large discounts on a single product, in other words, Apple is effectively now discounting all its products. Think different, indeed.

Let’s not get carried away, and let’s not double count. They sold 1 million phones for an extra $200. They then offered a $100 credit to a portion of these folks that paid the extra $200. Not all of these people will redeem these rebates, and the rebate will necessarily induce consumers to do some shopping at iStores. The cost of these $100 rebates are not anywhere near $100 to Apple. To say that they are discounting all their products is double counting.

What surprises me here is that consumers are so up in arms about it. Why no complaints about cars, fashion, or movies?

The answer to this question is that there is something snobby (an economics term) going on here. Some consumers seem to be purchasing iPhones as a status symbol. The iPhone is a badge that says “I am trendy” or “I am wealthy enough to spend $600 on a phone”. The price cut bothers these people because now, everyone is wearing the badge – the club is not so exclusive. If goods have snob features, pricing is more complicated, but that is a post for another day. Consumers might feel as though they were deceived – that is where the fact that Apple doesn’t typically discount products becomes interesting. Was an implicit contract broken by the price decrease? Was it that Apple never had a product where they have so much pricing latitude? I don’t know.

One last point… If Mr. Gross is so smart, and these firms so dumb, we surely wouldn’t expect him to engage in this pricing strategy, right? Let us get back to novels. Hardcover prices exceed paperback prices. But of course, the paperback doesn’t get released until several months after the paperback. Sound familiar? (The cost difference for binding is very small.) It is price discrimination.

Mr. Gross wrote a book that was published in May of 2007. The list price of the book is $22.95, hardcover. You can buy it new now on Amazon for $15.61. If Mr. Gross believes what he is arguing, we wouldn’t expect a paperback that sells for $7.99 to be on the way now, should we?

–CT

2 Responses to “Comparing Apples to Apple’s (iPhone)”

  1. Jeremy Breaux Says:

    Apple might have been better off cutting prices a little more descretly, but no matter what that doesnt change the fact that everything has price cuts. And at the the top of the price cut list is technology. Example, iPods now are very cheap compared to what they once were. Mr.Gross seems to have a big problem with the fact that they cut the price too soon after the release. I can see that they did cut the price a little too soon, most technology unique products wait untill a competitor arises and then will cut prices (Xbox/Playstation/Nintendo have been battling this out for years). Any car salesman knows just how low he can go on a product, it takes him time to find the equilibrium point with the customer. Biggest mistake is cutting off too much too soon, then the customer will want more and more of a discount. This is were apple flawed in its, “$100 refund” or whatever you wish to call it. To the average person, $100 is alot of money.
    Not considering the free things with it… aggrivation, Grey hair, more aggrivation, popped blood vain probably too.

    When the iPhone first came out, there profit margin was apparently extremly high. This would help with any long term “invetory” problems they might have later on (i would imagine Apple, of all companies, to have this production plan allready figured out though). If there accountants didnt screw things up, they probably have kept most of those extra profits for problems that occur later (such as ppl hacking the iPhone and using other providers, now solved with a program update that ruins any iphone that has been hacked).

    If a customer is willing to pay X amount this week and doesnt want to wait till next week, then he will pay that amount. It is not the producers fault that the customer does not want to wait. If anything, its a business plan for that exact reason.

    “Apple brings out an expensive new product, it might find that the lines are somewhat shorter.”
    ….”Fool me once, shame on you. Fool me twice, shame on me”
    Key point though… there will still be lines.

  2. Travis Verdin Says:

    Mr. Gross sounds like he is upset that he was caught on the wrong side of the rebate and paid too much for his phone. To be on the cutting edge of technology you have to make certain concessions; the first of such is money. The latest cars, televisions, computers, phones, and countless other items all carry a steeper price tag if you want to be the first one using the item. If prices are lowered before you get to feel superior about using the product, then feelings of buyer’s remorse start to show up. Companies compensate this expected feeling by offerings that make the consumer feel better about their hasty decision. The same thing happens every year for Christmas with the latest “got to have it” toy and a parent’s willingness to pay. If you want to be the first to have the latest toy, it’s going to cost you. After the first initial wave of buyers, prices do come down as expected. I feel this rebate by Apple is a good move, get more people using the phone before the debut of the iphone 2.0 at Macworld 2008. At this time the same groups of techies will be lining up again to be the first with the “latest and greatest” iphone. This story by Mr. Gross seems more about embarrassment than it does about supply and demand, or needs and wants. Supply and demand should be a topic that Mr. Gross is very familiar with judging by the sales rankings of his $1.99 books at Barnes and Noble. Let’s only hope his next articles will be rooted in facts.

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