| JANUARY | FEBRUARY | MARCH | APRIL |
| Review previous year’s Service Satisfaction Survey results
Review previous calendar year UCC statistics Review of previous year’s Annual Plan |
Client Satisfaction Surveys completed by clients at the end of session for two-week period | ||
| MAY | JUNE | JULY | AUGUST |
| Review Client Satisfaction Survey results from spring | Complete staff performance evaluations | ||
| SEPTEMBER | OCTOBER | NOVEMBER | DECEMBER |
| Advisory Board Meeting | Client Satisfaction Surveys completed by clients at the end of session for two week period | Conduct e-mail survey of faculty and staff regarding perception of UCC | Review Client Satisfaction Survey results from fall
Review of UCC’s annual departmental goals |