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FAQ

What is counseling?
Counseling provides you with a safe place to explore the issues you are experiencing. Sometimes counseling consists of simply talking about your thoughts and feelings with an objective counselor who is trained to listen. Sometimes counseling helps you in a decision-making process. Other times counseling provides you with certain types of information and resources. Counseling might also help you change your behavior or change your thoughts and feelings about yourself, others or situations. Additionally, counseling can help you deal with long-term issues or crises.

Why seek counseling?
People usually attend counseling because they want to live a healthier lifestyle, make healthy decisions and generally “feel better.” Some examples of why people may come to counseling include:

  • Cope with depression or anxiety
  • Cope with stress
  • Improve self-esteem
  • Improve relationships
  • Understand their sexuality
  • Cope with grief
  • Become more assertive
  • Address drinking/drug use issues
  • Learn effective time management
  • Adjust to college life
  • Address an eating disorder
  • Address issues associated with sexual abuse/sexual assault

Who is eligible for UCC services?
All registered students are eligible for counseling and other UCC services. Faculty and staff members are also eligible.

Is there a fee for counseling?
Counseling and all other UCC services are free of charge.

How do I make an appointment?
Appointments are necessary for counseling. You can call the UCC at (985) 448-4080 or come in person to the office in 227 Elkins Hall to schedule an appointment.

How long are the appointments?
Counseling sessions are usually 45 minutes in length.

What if I miss an appointment?
Please notify the office at least 24 hours in advance if you must miss an appointment. If you miss three appointments in one semester without calling to cancel, you will not be allowed to attend counseling at the UCC for the remainder of that semester.

What are the UCC’s office hours?
Office hours are Monday through Friday 8 a.m. to 4:30 p.m.

What if there is an emergency situation after hours?
Contact the University Police at (985) 448-4911.

Is there a limit to the number of sessions I can attend?
There is no limit to the number of counseling sessions you can attend as long as you are a registered student, faculty or staff member.

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