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May 2010

University Health Services Survey Feedback

May 2010

The factors of measure are: Excellent, Good, Average, Needs Improvement, and Not Applicable

All patients are given a student satisfaction survey to complete before leaving UHS.

1 ) Are the hours of operation adequate?

2 ) Are the hours of Physician/Nurse Practitioner Service Adequate?

3 ) Wait time to see the doctor was acceptable.

4 ) I received a clear explanation of treatment.

5 ) I was provided educational information.

6 ) Friendliness and courtesy of reception staff.

7 ) Friendliness and courtesy of Medical staff.

8 ) Departmental Appearance.

9 ) Overall Satisfaction.

10 ) Does the availability of UHS enhance your experience at Nicholls State University?

11 ) What time of day did you visit UHS?

12 ) Approximate Wait time:

13 ) General Purpose of your visit:

14 ) Did you request an excuse?

15 ) Gender:

16 ) Age:

17 ) What is your classification?

18 ) What is your status?

19 ) Do you live in a residence hall?

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